At the front lines of Startups and Tech in Europe
Last week, together with my founder Justin, I had the rare opportunity to join the Founders Forum and Viva Technology. Held respectively in London and Paris, these events were centered around the possibilities created by startups and technology in Europe. Founders Forum: Where the future…
Chargeback Protection: Avoid the Most Common Reactions
Coordinated fraud attacks are more common every day. Additionally, fraudsters have become increasingly sophisticated, finding loopholes in verification systems. Thereafter, they exploit it with constant hit, making transactions that blend in easily with genuine ones. By the time merchants realize that they were attacked, they…
Improving Your Fraud System to Increase Customer Satisfaction
When choosing a fraud verification solution, many merchants often forget that the verification process affects the company’s profitability. In fact, the verification process is part of the customer’s experience as they browse through the website and make purchases. Therefore, it should be as smooth as…
Digital Goods Fraud Risks and How to Reduce It
The digital goods market is one of the sectors with the highest growth rate in the e-commerce arena. The digital products sold in the United States alone totaled US$2.3 billion in 2011, meaning that 1 out of 4 consumers bought digital goods online in 2011. However,…
Effective Fraud Management: What That Really Means
Many merchants look for a fraud management solution with a few main goals: reducing the number of fraudulent orders (reducing chargeback rates), reducing the time spent on manual reviews, and raising acceptance rates (boosting sales). However, only a few merchants realize that a truly effective…
Understanding the True Cost of Fraud Verification
E-commerce provides merchants with one major benefit: cost reduction. The lack of a physical storefront allows merchants to save on costs such as rent, labor and maintenance fees. Also, e-commerce helps business weather economic downturns with easy expansion into healthier markets. However, the reality is…
In-House vs Outsourced Fraud Management
Fraud is an unavoidable part of the online business, and it has become one of the biggest challenges merchants face. Choosing a fraud management solution that is able to effectively reduce fraud while maximizing business revenue is not only vital for growth, it has also…
Mobile Fraud: The Next Online Challenge
If the late 90s witnessed how e-commerce revolutionized the way consumers shop, then 2011 will be the year in which mobile commerce (m-commerce) revolutionizes online businesses. For online merchants, chances are that an increasing percentage of your future online sales will come via smartphones. The…
Minimize and Manage Online Credit Card Fraud
Card Payment Processing ranks among the most common payment methods used in e-commerce. In fact, card-not-present payments and online shopping go hand in hand; they both offer a fast and hassle-free experience. Yet, the recent news on security breaches in CitiGroup and Sony remind e-merchants…